Roads Service Review

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Council is reviewing how we manage and maintain the Clarence Valley's sealed and unsealed roads, including road surfaces and roadside verges.

We want to hear from residents, businesses, industry and freight operators, and emergency services about what's working well, what could be improved, and what matters most when it comes to road maintenance and investment.

This review will help Council better understand community expectations, assess how the service is performing, and identify practical improvements to support future decision-making.

What this service review covers:

  • Sealed and unsealed road pavements and roadside verges
  • Reactive maintenance, proactive/planned maintenance, routine maintenance, and capital upgrades & renewals across the whole network.

What this service review does not cover:

  • Footpaths, stormwater infrastructure & bridges. These assets are managed separately and are outside the scope of this service review.
  • This review also won't commit Council to specific funding increases - it builds the evidence base for future decisions.
Clarence Valley LGA at a glance

The Clarence Valley is one of the largest local government areas in New South Wales and has an extensive road network that supports local communities, industry, freight, tourism and emergency services.

The graphs provide a snapshot of how the Clarence Valley compares with neighbouring councils, helping to illustrate the scale and complexity of the network Council manages and maintains.


How do we manage our existing road network?

Council delivers road services across four key service categories. Understanding these areas will help explain the questions we're asking and where your feedback can make the biggest difference.

Reactive maintenance: Responding to faults as they're reported or found.

  • Pothole repairs
  • Signage repairs
  • Minor patching to fix shoving
  • Clearing blocked road-corridor drains
  • Dangerous tree removal
  • Kerb and gutter maintenance
  • Vandalism repairs

Capital upgrades: Larger projects that improve or renew the network over time.

  • Upgrades to meet population growth
  • Intersection upgrades
  • Road safety improvements
  • Road widening & pavement strengthening
  • Upgrades to accommodate freight movements

Routine maintenance: Scheduled, recurring upkeep across the network.

  • Maintenance grading
  • Roadside slashing
  • Street sweeping
  • Weed spraying

Proactive/planned maintenance and upgrades: Planned works that extend road life before major faults occur.

  • Major heavy patching (reseal preparation)
  • Reseals
  • Gravel resheeting


What this service review is trying to achieve?

Your feedback will be considered alongside a technical assessment of Council's road network. Together, this information will help guide future planning and investment decisions.

Is the service delivering?

Understand how well the road network is performing in areas such as safety, road condition, maintenance response times and customer satisfaction.

Where can operations improve?

Identify opportunities to improve the way road services are planned, delivered and managed.

Is it sustainably funded?

Understand whether current spending and funding arrangements are sufficient to meet community needs over the long term.


Does it match expectations?

Understand whether current maintenance standards, response times and communication meet community expectations.

Build an action plan

Use community feedback and technical findings to identify priority actions, quick wins and longer-term improvements. The action plan will help guide future decisions about maintenance, service delivery and investment across the road network.


Join the conversation

We're using a range of engagement methods so people can participate in the way that suits them best.

  • Interactive map - pin a location and tell us about a road issue or concern.
  • Quick poll - share your view on the condition of roads across the Clarence Valley in this one-question poll.
  • Online survey - share your views on current road services and tell us what matters most to you.
  • Face-to-face support - community members who need help accessing the online survey will be able to receive support during the tech help sessions at:
    LocationDateTime
    Yamba LibraryMonday 12 October10:00am – 12:00pm
    Grafton LibraryTuesday 13 October10:30am – 12:30pm
    Iluka LibraryThursday 15 October10:00am – 12:00pm

Feedback closes 30 October 2026.

Council is reviewing how we manage and maintain the Clarence Valley's sealed and unsealed roads, including road surfaces and roadside verges.

We want to hear from residents, businesses, industry and freight operators, and emergency services about what's working well, what could be improved, and what matters most when it comes to road maintenance and investment.

This review will help Council better understand community expectations, assess how the service is performing, and identify practical improvements to support future decision-making.

What this service review covers:

  • Sealed and unsealed road pavements and roadside verges
  • Reactive maintenance, proactive/planned maintenance, routine maintenance, and capital upgrades & renewals across the whole network.

What this service review does not cover:

  • Footpaths, stormwater infrastructure & bridges. These assets are managed separately and are outside the scope of this service review.
  • This review also won't commit Council to specific funding increases - it builds the evidence base for future decisions.
Clarence Valley LGA at a glance

The Clarence Valley is one of the largest local government areas in New South Wales and has an extensive road network that supports local communities, industry, freight, tourism and emergency services.

The graphs provide a snapshot of how the Clarence Valley compares with neighbouring councils, helping to illustrate the scale and complexity of the network Council manages and maintains.


How do we manage our existing road network?

Council delivers road services across four key service categories. Understanding these areas will help explain the questions we're asking and where your feedback can make the biggest difference.

Reactive maintenance: Responding to faults as they're reported or found.

  • Pothole repairs
  • Signage repairs
  • Minor patching to fix shoving
  • Clearing blocked road-corridor drains
  • Dangerous tree removal
  • Kerb and gutter maintenance
  • Vandalism repairs

Capital upgrades: Larger projects that improve or renew the network over time.

  • Upgrades to meet population growth
  • Intersection upgrades
  • Road safety improvements
  • Road widening & pavement strengthening
  • Upgrades to accommodate freight movements

Routine maintenance: Scheduled, recurring upkeep across the network.

  • Maintenance grading
  • Roadside slashing
  • Street sweeping
  • Weed spraying

Proactive/planned maintenance and upgrades: Planned works that extend road life before major faults occur.

  • Major heavy patching (reseal preparation)
  • Reseals
  • Gravel resheeting


What this service review is trying to achieve?

Your feedback will be considered alongside a technical assessment of Council's road network. Together, this information will help guide future planning and investment decisions.

Is the service delivering?

Understand how well the road network is performing in areas such as safety, road condition, maintenance response times and customer satisfaction.

Where can operations improve?

Identify opportunities to improve the way road services are planned, delivered and managed.

Is it sustainably funded?

Understand whether current spending and funding arrangements are sufficient to meet community needs over the long term.


Does it match expectations?

Understand whether current maintenance standards, response times and communication meet community expectations.

Build an action plan

Use community feedback and technical findings to identify priority actions, quick wins and longer-term improvements. The action plan will help guide future decisions about maintenance, service delivery and investment across the road network.


Join the conversation

We're using a range of engagement methods so people can participate in the way that suits them best.

  • Interactive map - pin a location and tell us about a road issue or concern.
  • Quick poll - share your view on the condition of roads across the Clarence Valley in this one-question poll.
  • Online survey - share your views on current road services and tell us what matters most to you.
  • Face-to-face support - community members who need help accessing the online survey will be able to receive support during the tech help sessions at:
    LocationDateTime
    Yamba LibraryMonday 12 October10:00am – 12:00pm
    Grafton LibraryTuesday 13 October10:30am – 12:30pm
    Iluka LibraryThursday 15 October10:00am – 12:00pm

Feedback closes 30 October 2026.

Page last updated: 17 Sep 2026, 07:41 AM